This policy is applicable on all the information collected during our sales, setup, trial, production live, and ongoing usage of skoolapp.com.au portal; skoolapp.com.sg portal; SKOOLAPP mobile app ; and SKOOLAPP VEHICLE mobile app;
1 The type of information collected:
1.1 Personal information
We may collect following personal information from SKOOLAPP users like name, age, gender, email address, home address, organisation name, organisation address, parent’s information, phone numbers, and solution needs.
We may collect above mentioned information via various channels like website enquiry form, website live chat window, SKOOLAPP registration form on website as well as on mobile app in order to facilitate the sales, setup or ongoing support.
Anybody can however visit our website anonymously and we only collect this information via user’s voluntary submission. Users can always choose to not supply this information, which may limit their usage of our SKOOLAPP website and mobile app.
1.2 Non-personal information
We may also keep track of the physical location and device information of the website visitors while visiting our website. This may include technical data such as IP address, date and time of access, duration of access, browser and its version, and other similar information that internet service provider could supply.
Our mobile app stores may also keep track of the user who have downloaded our app. This may include technical data such as store ID, date and time of download, rating provided etc.
Cookies may be used by our website to record information about your preferences as you browse our website. We may use this information to improve your experience by tailoring the website accordingly.
User, however may set their internet browser to deny cookies.
2 Usage of information:
SKOOLAPP keeps all information collected from users private and confidential. We ONLY use the collected information for following purpose.
2.1 Usage of personal information:
2.1.1 Identification of a user for compliance, sales, and support processes
2.1.2 Setup and Registration of a user
2.1.3 Association of a user with relevant school
2.1.4 Send newsletters, new features and enhancement information. User can opt out of this if they do not want to receive such information.
2.2 Usage of technical information:
2.2.1 Understand user experience of our website and mobile application
2.2.2 Protection against virus and phishing attacks
2.3 Usage of mobile and desktop resources:
2.3.1 Your mobile and desktop resources are ONLY used to facilitate the functions that you are accessing within the app. For example if you want to upload a photo, mobile app might access your camera or gallery depending on the option that you will chose. We will not access your mobile and desktop resources for any other purpose
3 Handling of your information:
3.1 Security of information
We take appropriate data security measures to protect all the data collected by us. No unauthorised access and change to your personal information is allowed without your permission, except for the purpose already mentioned above.
3.2 Sharing of information
We do not share your personal information with any 3rd party. Your information is only used for the purpose it is supplied to us.
For any enquiries or questions about this policy please contact us at email@example.com